Comment commander auprès de iKAGOO : 2 méthodes sûres pour acheter avec vérification finale par un ingénieur

Start with the vehicle, not only the screen size

Check the model, production year and product description first. Vehicles that look similar can still have different factory systems, connectors, dashboards, audio systems or regional configurations.

Then use the preliminary compatibility check before buying

Send clear photos and accurate vehicle details. We use the available evidence to make an initial assessment and guide you toward the appropriate product route.

This is a preliminary pre-sale assessment, not the final engineering approval for shipment.

No. If the product clearly matches, order directly

Customers who already know the correct product do not need to wait for an unnecessary pre-sale conversation. Complete checkout normally.

Direct ordering does not bypass engineering verification

Payment creates the order record. It does not mean we automatically treat every vehicle-specific product as ready to ship without technical review.

Because the two checks have different responsibilities

Before purchase, the goal is to determine whether the product route appears appropriate based on the information available at that time. After payment, our engineers can review the exact ordered product, selected configuration and relevant vehicle information more strictly.

We deal with the concern before knowingly sending an unsuitable product

When a material compatibility concern is identified before shipment, we hold the order first. The next step depends on the evidence: additional photos, a different configuration, another technical solution or a refund if no suitable route can be confirmed.