Global Shipping for Automotive Electronics
Tracked dispatch, verified packing, and clear post-order support
Global Shipping for Automotive Electronics at iKAGOO is built for vehicle-specific digital instrument clusters, OEM-style Android head units, and dual-screen cockpit upgrades. Orders are reviewed, tested, packed and dispatched with route-specific tracking rather than treated like generic consumer electronics.
Support window: email [email protected] for shipping questions. Customer service hours are Beijing time 09:00–23:30. Delivery estimates begin after dispatch, not after checkout, and remote-area or customs events can still affect the final timeline.
How Global Shipping for Automotive Electronics Works at iKAGOO
For vehicle-specific upgrades, shipping starts before the parcel leaves the warehouse. iKAGOO checks the vehicle model, production year, original configuration, LHD or RHD requirement, product version, harness route, accessory list, powered display status, function status, serial label and final packing record before dispatch.
Vehicle and version review
- Vehicle model check
- Production-year check
- Original configuration check
- LHD or RHD check
Hardware and packing review
- Host or cluster version check
- Harness and connector check
- Accessory list check
- Serial-label record before final boxing
Powered verification
- Basic powered-on check
- Display check
- Function check
- Pack-after-verification record
Pourquoi c'est important
Digital clusters, large displays and OEM-style multimedia units do not ship safely when treated like generic gadgets. The buyer concern is not only delivery speed. It is whether the right version was prepared, the right accessory set was packed, and the product was checked before it ever entered the courier route.
Packaging Designed for Digital Clusters and Large Displays
iKAGOO uses full-surface foam support, shaped internal positions, separated accessory grouping and sealed export cartons because these products do not tolerate loose packing. The point is to stabilize the whole unit inside the carton, not to rely on random filler after the box is closed.
Tracked Delivery Times by Region
Standard international routes follow the shipping-policy timing already published on the site. DDP or tax-prepaid routes may need an additional 3–5 days. Delivery estimates begin after dispatch, and route timing can still be affected by customs inspection, remote-area routing, public holidays or carrier disruption.
Standard delivery estimate: 7–12 business days after dispatch.
Standard delivery estimate: 7–12 business days after dispatch.
Allow an extra 3–5 days beyond the standard route timing.
Tracked delivery: every order receives a tracking number, and customers can review shipment status from the order backend. iKAGOO commonly uses DHL, FedEx, UPS and suitable third-party channels selected to meet the agreed route timing.
Customs Duties and EU DDP Options
Standard route
Standard international shipping follows the published shipping policy. Unless DDP or tax-included handling is clearly confirmed in checkout, invoice, quotation or written customer-service communication, import charges may still be payable by the customer on arrival.
EU DDP route
EU DDP is optional, not universal. Eligibility depends on destination, order value, product type, package size, route availability and customs handling conditions. Where it applies, it must be clearly shown in the order route confirmation.
Address changes: if a shipping address needs to change, the customer should contact iKAGOO within 12 hours of ordering. Once a route is assigned, a label is created, or the parcel is handed to the carrier, address changes are not guaranteed and may create additional fees or delays.
What Happens if a Parcel Arrives Damaged
If a parcel arrives damaged, it must be reported within 48 hours of the carrier delivery timestamp. Customers should keep the outer carton, foam, accessories and product label, then provide a continuous unboxing video from the sealed outer box to the visible issue together with clear damage photos.
Required evidence
- Continuous unboxing video
- Outer-carton photos
- Internal foam photos
- Main-unit and accessory photos
- Product-label photo
Customer-side handling routes
- Replacement shipment
- Refund
- Parts-only replacement
Delivered but not received
If the carrier marks a parcel as delivered but the customer has not received it, the issue must be reported within 48 hours so the route can be checked while the tracking events are still fresh.
Carrier claim timing
Carrier claim closeout usually takes 7–21 days. iKAGOO does not need to wait for the full carrier case to close before starting the customer-side handling route.
Real Packaging and Delivery Evidence
This page uses real preparation and delivery materials collected from actual iKAGOO order handling. Private customer details are removed where needed, and the page reuses each image once rather than uploading duplicate copies of the same proof.
What to Check When Your Order Arrives
Liste de contrôle à l'arrivée
- Record a continuous unboxing video.
- Inspect the outer carton before discarding it.
- Confirm the main unit and accessory set.
- Check the product label before installation.
- Keep the packaging until installation testing is finished.
Support path
Shipping questions, damage reports and route clarifications can be sent to [email protected]. This page does not use contact buttons or WhatsApp prompts because the goal is to keep the trust path clear and factual.
Foire aux questions
Does iKAGOO ship internationally?
Oui. International shipping is available on supported routes for vehicle-specific digital clusters, OEM-style Android head units and dual-screen cockpit upgrades.
How long does order preparation take?
Usually 1–3 business days. That timing applies to most in-stock orders after payment confirmation.
When does the delivery estimate start?
After dispatch. The delivery estimate is counted from the dispatch stage, not from the moment the order is placed.
Will I receive a tracking number?
Oui. Every order receives a tracking number, and the tracking route is also visible from the order backend.
Are customs duties included by default?
Non. DDP or tax-included handling is only available on eligible routes and must be clearly confirmed in the order route documents.
What if the parcel arrives damaged?
Report it within 48 hours. Keep the carton, foam, accessories and label, and provide the required video and photo evidence.
Can I change my address after ordering?
Only early in the process. Customers should contact iKAGOO within 12 hours. Once a label or carrier handoff is in place, changes are not guaranteed.
Why might an order arrive in separate parcels?
Only when needed. Oversized orders may be split, but standard-sized orders are normally not divided.
Related Policy Links
- Politique d'expédition
- Garantie contre les dommages dus au transit
- Garantie de 1 an
- Paiements sécurisés
- Retour facile
- 24-Hour Response Support
- About iKAGOO
Detailed International Shipping Policy
Standard route timing follows the live shipping policy. Remote areas may require extra fees, PO Boxes are not supported, oversized orders may be split when needed, and route-specific customs processing can add time even when the parcel has already left the warehouse.
For DDP or tax-prepaid routes, timing can extend beyond the standard route estimate by 3–5 days. For delivered-but-not-received cases, customers should contact iKAGOO within 48 hours so the carrier route can still be reviewed effectively.
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